![]() Ensure that there are no obstructions between the remote and the Apple TV, and try moving other electronic devices away from the direct line of sight between the two. Apple TV Remote Keeps Losing ConnectionĪn Apple TV Remote that keeps losing connection might be struggling with interference from other electronic devices. You may be able to turn the TV off and on, but when your remote control won’t connect, keeps disconnecting, or unpairs, you need a quick and effective solution. Even more than convenience though is the fact that many TVs are simply unable to function at full capacity without the use of a remote control. The greatest advantage of any remote control is that you are able to operate your TV right from the comfort of your favorite chair. If your Apple TV remote won’t connect, keeps disconnecting, or randomly unpairs, make sure that your remote is within proper range of your TV, try replacing the battery with your remote if it is not a Siri remote, recharge the battery, see if your TV is asleep, or reset the remote control. With the advancements of these technologies, remotes are not always required for your Apple TV to function, but it can be a big problem when the remote won’t connect or keeps unpairing. If your Apple TV remote still isn’t working after trying all of the steps above, reach out to Apple Support.įor an easy way to make the new Apple TV Remote (2nd or 3rd gen Siri Remote) findable/pingable with an AirTag and improve ergonomics, check out our review of the Nomad Leather Cover for Apple TV Remote.One of the most basic components of any TV is its ability to be controlled by a remote. Press and hold the Remotes & Devices > Volume Control > and choose TV via IR (instead of Auto).Bring the remote within 3 inches of your Apple TV.Let go of the buttons and look for a “Connection Lost” notification on your TV screen.Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote’s status light flash off then back on.Do this by unplugging the power cord in the back of the box, leave it unplugged for 10 seconds, then plug it back in.If your Apple TV is in a cabinet, you can try pulling it out or at least make sure it’s facing forward.Make sure you’re not further than 20 feet/~6 meters away.Remove any items between your remote and your Apple TV box.If you have the 2010-2013 Apple TV Remote you can replace the 2032 coin cell battery by twisting the door on the back.Charge your Apple TV Remote (15 minutes should do it but Apple recommends 30).Try your Apple TV Remote again after you try any of these steps or keep moving down the list until it’s fixed □: Apple TV Remote not working? 6 ways to fix it If you have a 2nd or 3rd gen Apple TV – sold between 20 – you may have the old aluminum Apple TV Remote that uses a coin cell battery (all of the steps below won’t apply to that one but the first three steps will). The latter comes with either a Lightning or USB-C port for charging with the older black remote using Lightning to recharge. Is your Apple TV Remote not working? Whether you’re seeing issues intermittently, all the time, or just having trouble with volume buttons, follow along for 6 solutions to fix your Apple TV Remote.ĭepending on what Apple TV you purchased, you’ll probably have the older black Siri Remote or the modern aluminum Siri Remote.
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